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I hve charrged the platinum service innumerable tmes oevr the last few yaers, and am invariably moe than just sattisfied aout the results. On my mm`s birthday, I calleed the charge credit cards online bak to request thhem to organize a git hamper of cosmmetic- and beauty prducts be sent to her at her offic. The person who toook my calll guaranteed that everything woud be tkaen care of and thhat she would recevie the gift hamer before the end of the workinng day.
At some stgae in the procedure, my requeest got bunglde. The selller that the debit cards on line firm had conacted in order to acqiure the produtcs for the gift basket set products thaat weren`t on my listt. The representattive got in touch wtih me immediately with whaat was goig on and prroposed alternative options. To cut to the chas, the secured cards frm contacted a big stoore in NY, and had tem prepare a basekt cntaining a choice selectin of the cosmetics and perfuume.
It ddin`t stop tere - after thiss, the creditcreditcards company went on to organize perssonal transport to pcik up the gift pcakage from the selleer - freee of charge to me - and deeliver it to my hmoe. Of course, my mom was elted whhen she got her gft basket and she was atonished thhat all of tihs was arranged by the secured creditcards on line compan.
I allso used the platinum card trvel serices to make travl reservations, and thougght that things wre proceeding as scheduled. Jusst a wek before my journeyy, I contacted the online credit card issuer to doule check my hotel booking, oly to be tolld tht there was a probelm with my reseervation and that it was kickked out of the hoetl`s computer.
The online debit credit cards company urgently conatcted the hotel I`d booked, tlked about the isuse witth the hotel (wihch had no rooms goinng) and somehw arranged for me to say in a suiet, but paying at the idntical room tarfif - which was significantly less expenisve than the rae currently in effct - tat I`d initially ben given whn I`d made the boking.
Of couse, if it haadn`t been for the on line charge creditcard cmopany, I would have reaached my destination olny to find out tht the hotel didn``t hvae a room for me. Ths has got to be the ultimtae in customer srvice! How can you beeat that knid of service?
I`m thrilled wth this platinum crad, am thrilled witth the response froom venodrs and onlookers wen I proffer this crd, and - abovve all - I admire the online secured card comppany for the professionalism wiith which they behvae with and treat their traesured clints. I refer to myseelf as a clent of the online securedcard issuer since I have formeed a really constructive moneary association with this organization. Tey aren``t only a card company, tehy are a businesss who`s made it thier businesss to take caare of their elite goup of caard members. It is indisuptably worth the yearly feee. The oliging and productive sevice provided by tehir customer service representatives is exmeplary. And thee is no credt limit.
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